For reading between the lines with greater comprehension
Q: Why do dogs lick their genitals? A: Because they can. As with all jokes, this one is a bait and switch. We were expecting a motive and got a de-constraint instead. The question led us to think about the dog’s ends (no pun intended), and instead we’re shunted to consideration of the dog’s means. […]
This one should be obvious, yet I’m amazed how often it’s overlooked: Organizational change, like personal change, does not occur through resolve. Resolving to be nicer, to give 110 percent, to cooperate, to put aside our differences, to collaborate, to empower our workers, to communicate better — that stuff has a twenty-four-hour half-life at best. […]
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